Congress: Change Your Office Phone Answering Policies NOW

by: Brad Fitch and Katherine B. McGuire

Without warning, your staffer picks up her phone to hear these chilling words: "We're coming for the congresswoman, her family, you, your family ... and we know where you live!" Before the staffer can hang up, the caller has cursed at her several times.

She's in her own at home, answering calls routed to her personal cell phone because she's on call to respond to the public. Her phone has been ringing for hours. This scene has played out countless times in the congressional community since the siege on Jan. 6. That's why we are urging all congressional offices to change procedures immediately to protect the mental health of your employees.